Softlink support services help you realize the immense power of our products for
your business growth. At Softlink, support means supporting the customer and the
product.
We focus on three aspects of support:
Our global customers expect and receive a quick response to their queries and a
timely resolution to problems through multiple communication channels such as telephone,
email, online chat and personal visits. Over 90% renewals of product licenses prove
that we have succeeded in the area of customer service and support.
With our support system, we are able to deliver outstanding
services to over 100,000+ satisfied users across 4,500
companies.
The support services will be provided by following modes for reporting any Query,
Defects and Requirements.